Senior Software Engineer
Pipekit.io, July 2024 – February 2026
- Provided guidance on the Hera Python SDK, the primary interface used by customers to define and operate Argo Workflows in production Kubernetes environments
- Delivered production-critical features across Hera and Argo Workflows, directly supporting enterprise customers running large-scale workflow orchestration
- Debugged and stabilised live customer deployments, diagnosing complex failures across Python SDKs, Argo controllers, and Kubernetes infrastructure
- Designed and implemented a proof-of-concept for a documentation-backed RAG support system to reduce support response time and on-call load
- Worked end-to-end across backend services, frontend tooling, and documentation in a small, high-ownership team
- Acted as a technical escalation point for customer issues involving misconfigurations, performance bottlenecks, and upstream platform limitations